WebCare Series #2: What's in every WebCare plan
Whichever plan you're on, these are the foundations we look after as standard.
Whichever WebCare plan suits your site, the foundations are the same. These are the things we look after for everyone, as standard.
The essentials, on every plan
Plugin and software updates
The parts that keep your site running are updated regularly and carefully — the ones that matter, when they matter, checked afterwards so nothing quietly breaks.
Premium hosting
Your site lives somewhere fast, secure and reliable. Good hosting is invisible when it's right, and very visible when it isn't.
Performance monitoring
We keep watch on how your site is running, so we can spot a slowdown or a problem early — often before you'd ever notice it.
Monthly check-ins
A regular conversation about how the site is doing, anything we've spotted, and anything coming up for you.
Direct communication
Every WebCare client has their own dedicated digiDen email address for tasks and support requests. Send it there and it comes straight to the studio — to people who already know your site.
A tree, every month
For every WebCare plan, we plant one tree each month through our partnership with Just One Tree. Your site gets looked after, and so does a little more of the planet. You can read more about it [here]([JOT PAGE LINK]).
Where plans differ
The essentials don't change. Beyond our Essential plan, every plan is shaped around your site — its size, how many kinds of content it holds, and how much hands-on work you'd like from us each month. We'll unpack those last two in the next couple of posts.
Coming next in this series
Next time: task credits — what they are, and what one actually gets you.
WebCare starts with our Essential plan — you'll find the starting price on the Growth Hub. If your site needs more than that, we'll shape a plan around it. Get in touch and we'll talk it through.
